taking good care of you
We take our caring responsibilities towards our guests very seriously.
Whether that is attention to the security of your personal information, ensuring stringent cleaning protocols after each departing guests or identifying sources of potential risk and advising ways to manage those risks during your stay with us.
The following sections are intended to provide you with peace of mind . And highlight our intentions and actions for these areas.
protecting your personal information
In these days of easy access to information on the web and online business processing, we want to assure you that we take the access, storage and use of your personal information very seriously.
Please see our latest "Privacy & Information Security Policy" below
maintaining your wellbeing
We want to assure you that we take hygiene and welfare very seriously.
And we have maintained the same cleaning procedures as adopted during the Covid 19 outbreak.
safeguarding you at Cwtch
We very much want guests to have an enjoyable and safe stay at Cwtch@Hafod.
Accidents can happen at any time, to the most careful of people, but there is an added risk when one is in unfamiliar surroundings.
For your safety and information, we have tried to identify possible sources of ‘danger’ and advise how to avoid these and minimise risks.
In addition as a responsible business we take our duty of care seriously.
We have Fire Risk Assessments for each property and we have annual Fire Safety Assessments from a local Fire Protection Company.